The same building. Two different products.
An owner pays the levy and carries a vote. A renter lives in the unit and pays neither. That’s not a setting one role has switched on and the other has switched off — it’s two different things Nexorah is built for, so what each of them opens is different by architecture, not by a hidden menu item.
Pays the levy. Carries the vote.
- Their own levy account
- The full statement, the running balance, and the button to pay it — never anyone else’s.
- The budget
- What the scheme is raising and spending, in the categories a trustee actually reports against.
- Reserve-fund health
- Whether the 10-year plan is funded, or the scheme is heading toward a special levy.
- Every vote
- Cast a ballot on a round robin, and read the resolution once it’s counted.
- The AGM pack
- The agenda, the financials behind it, and the minutes once they’re signed off.
- The rules
- Conduct rules and scheme policies in full — not a summary written for owners.
Other owners’ arrears. Who else is behind, and by how much, names people — that stays with the trustees who carry the liability for what’s done about it.
Lives here. Doesn’t pay the levy.
- Access and visitor passes
- Gate and building entry, and a pass issued for anyone coming to see them.
- Maintenance they can report
- Log an issue with a photo, and follow it through to close.
- Notices that affect them
- A water outage, building works, a meeting on the calendar.
- Bookings
- The braai area, the visitor bay, the clubhouse — reserved in a tap.
- The rules they live under
- The same conduct rules an owner reads, because they’re bound by them too.
The scheme’s finances. No budget, no reserve fund, no levy roll, no vote — a renter doesn’t pay the levy, so none of that is theirs to see.
One place to ask, at 21:00 on a Tuesday.
An owner and a renter are different products everywhere else on this page — and the same one here. Either of them can ask, in plain language, and the answer arrives with the document it came from.
Why did my levy go up in July?
Your levy rose 8.4% from 1 July. The trustees approved it at the AGM on 14 May — mostly the new insurance premium and the lift service contract.
- AGM minutes, p.3
- Budget 2026/27
Can I pay it off over two months?
Yes. I can draft an arrangement request to the trustees for you — two instalments of R2 140. Want me to send it?
- Credit control policy, cl. 4
Every answer traces to a document in the scheme’s own record. If it can’t, it says so.
Nothing to install from a store, nothing to remember.
- 01
Installed, not downloaded
Add it to the home screen in one tap. No app store listing to find, no update to wait for.
This runs today as an installed web app. A dedicated iOS app is planned; until then it’s the same screens, without the App Store in between.
- 02
No password to lose
Sign in with a passkey — a face, a fingerprint, a device PIN — or a short code sent straight to them.
Nothing to set up in advance, and nothing that can be phished off an email.
- 03
Reminders that reach them
A levy reminder or a meeting notice is built to go out on WhatsApp, not just email — where South African body corporates already are.
Not sure which one is yours?
Describe your own scheme and Nexorah builds it whole — the levies, the votes, the record — so you can see what an owner opens and what a renter opens, on a building shaped like yours. Or walk through the full workspace on Sea Point Mews.